Terms of Service

1. Who these terms are for

Stormz is a workshop and facilitation service operated by Stormz SAS, France. Subscriptions are for professional purposes, not personal consumer purchases. When subscribing for an organization, you confirm that you can act on its behalf. By using Stormz, you agree to these terms; the use rules also apply to guests and participants.

Users must be at least 16. Keep your sign-in links and private access links secure, provide accurate account information, and tell us if you suspect unauthorized access. Company details and contact information are on our Legal Information page.

2. Plans, seats, and trials

Your selected offer sets your features, participant capacity, seats, workspaces, and usage allowances. See Pricing for current offers and your Account Plan for your subscription. Separate written agreements take precedence where they say otherwise.

Seats and allowances are shared across workspaces covered by the same account. A person counts once toward seat usage across those workspaces. Participants do not use Designer seats. Your role and the plan covering a workspace determine what you can do there; your own subscription does not upgrade someone else's workspace.

A free trial does not require a payment card and does not automatically become a paid subscription. When it ends, you need an active plan to continue using the covered workspaces. Promotional or complimentary access is subject to the conditions supplied with that offer.

3. Payments and renewal

Paid subscriptions renew automatically at the interval shown when you purchase, unless canceled. The checkout shows the final amount, currency, and applicable taxes before payment. Removing a workspace member does not reduce the number of seats you pay for; change your subscription quantity separately.

Online purchases use Stripe Managed Payments, presented as “Sold through Link”. Stripe/Link acts as merchant of record for those transactions and handles payments, applicable tax collection, invoices, and transaction support under its checkout terms. Stormz provides the product and product support.

New paid capacity becomes available after payment is confirmed. If payment fails or remains unpaid, access may be limited or suspended. Use billing management to resolve payment issues or contact us for help.

4. Changing your subscription

For self-service monthly subscriptions:

• Changing package or participant capacity: starts a new paid month after payment, at the full new package price. The previous payment is not credited or refunded, including when moving to a smaller package. Included allowances reset.
• Adding Designers within the same package: charges for the remaining part of the current period. The renewal date stays the same, and additional allowances are adjusted for that remaining period.
• Reducing Designers within the same package: reduces capacity and allowances immediately, with no credit or refund. The renewal date stays the same, and usage already recorded still counts. Assigned Designers and Facilitators must fit the new capacity.

If you change both package and seats, the package-change rule applies. Review the amount and consequences shown before confirming. Moving to Starter removes non-owner memberships from covered workspaces and makes additional workspaces unavailable; it does not delete workshop content. Reactivation does not restore removed memberships.

See Upgrade or downgrade for the steps.

5. Cancellation, refunds, and your data

Cancel through Manage subscription on Account Plan and check the effective date shown before confirming. When cancellation is scheduled for period end, your plan remains available through that paid period and will not renew. Payments are non-refundable except where required by law or the applicable Stripe/Link purchase terms. Nothing here limits refunds Stripe/Link may issue under those terms.

When your plan ends, covered workspaces become unavailable. Cancellation does not itself delete workshop content, and owners can use the account workshop download page while that content remains available. We do not guarantee a retention or recovery period for inactive workspaces. Keep exports of anything important.

Cancel your subscription before deleting your account. Account deletion is not a substitute for cancellation. Contact us if you need help with either. Personal-data retention and deletion are explained in our Privacy Policy.

6. Fair use and your content

You keep your rights in the content you upload, subject to any employer, client, or other third-party rights. You give Stormz permission to host, process, display, and transmit it as needed to provide, maintain, and secure the service. You must have permission to upload and share it.

Organizers are responsible for who can access their workshops, how content is shared or exported, and any participant notices or permissions their activities require. Do not upload unlawful or infringing content, harass others, distribute malware or spam, bypass access or usage limits, or disrupt the service. Do not use Stormz for highly sensitive data or safety-critical activities.

We may remove unlawful content or suspend access for misuse, security risks, or legal requirements. Where practical, we will explain the issue and give you a chance to resolve it; urgent protection may require immediate action.

7. AI and Meeting Bot

AI Credits and Meeting Bot time are separate allowances, shared by the covered workspaces. They refresh as described in your plan, do not roll over, and have no cash value. When an allowance runs out, new work using it may stop until the next refresh. See How usage is counted.

AI features and organizer-enabled automations may send relevant workshop content to service providers. Review AI outputs: they can be wrong and are not professional advice. If you enable a meeting bot, you are responsible for lawful bot attendance, transcription, and participant notification or consent where required.

8. Availability and responsibility

We work to keep Stormz useful and reliable, but do not promise uninterrupted service, error-free outputs, a particular workshop outcome, or guaranteed support response times unless agreed in writing. Outages, maintenance, and third-party failures can happen. Stormz is not a backup service.

To the extent permitted by law, Stormz is not liable for indirect loss, including lost profits or business opportunities. Our total liability relating to the service is limited to the greater of €100 or the fees you paid for Stormz in the twelve months before the event giving rise to the claim. This does not exclude or limit any liability that the law does not allow us to exclude or limit.

9. Changes and contact

We may improve the service and update these terms. For price increases or materially adverse changes to a paid subscription, we will give at least 30 days' notice by email or in the app. Such changes apply no earlier than the next renewal after that notice period, and you can cancel before they take effect. Necessary legal or security changes may take effect sooner.

French law applies. Disputes are subject to the competent courts of Cergy-Pontoise, France, unless mandatory law requires otherwise. Questions, support requests, or reports of unlawful content can be sent to contact@stormz.me.